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If you experience difficulty with our online training, please check below for easy solutions.
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1
Can I take my training on an IPad, Android Tablet, or other mobile devices?
2
Presentation will not load, freezes, blank screens.
3
I receive a "Server Error", "Memory Exhausted" or "HTTP Error 500" when trying to access my course.
4
Credit is not given for a completed section.
5
Internet Connection Issues, Wireless Issues, or Data Card Issues
6
Difficulty with AOL, MSN, Netscape, and Opera
7
Certificate of completion does not print correctly or is cut off.
8
Obtain duplicate copy of a certificate of completion.
9
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Receive a Message "Invalid Token" When Trying to Login
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